A successful survey with results that you can really use relies on successful survey creation. Zoomerang has put together an informative presentation to help you create an online survey that asks the questions that will enable you to get the answers you need.
This presentation covers:
Understanding Question Nuances
Steps in the Survey Design Process
Writing Survey Questions
If you have any questions that were not covered in this presentation or in any of the online survey tips posts just let me know and I will be happy to be of assistance.