Zoomerang’s Survey Tip Of The Day On Twitter – Weekly Update 10/14/09

 

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Zoomerang has a wealth of information available to help you collect the actionable data you need and analyze the results. You can find a new Zoomerang Survey Tip each day on Twitter which are designed to help make your survey experience a success.

To help keep you up to date, I have compiled the survey tips from the last week for easier reference and I will be posting an update weekly.

–  Use questions that begin with who, what, where, when, why, and/or how to avoid the language pitfalls often associated with surveys

–  The frequency of conducting a customer satisfaction survey should be based on the frequency you interact with your customers

–  If you make any edits or additions after your pilot test, be sure to run another pilot test before deploying

–  If your concern is to garner maximum participation in your survey, keep it open for at least two weeks

–  Think outside the box-Send a Mobile Phone Survey-Participants can respond anytime/anywhere

You can find compiled lists of the previous Survey Tip of the Days as well as additional online survey tips and suggestions here at the Zoomerang blog as well as links to helpful Zoomerang tutorials and Zoomerang webinars.

Be sure to follow Zoomerang on Twitter if you would like to view the Survey Tip each day. You can also add the Zoomerang blog to your RSS feed or bookmark the site to get the weekly recap. If you have any survey tips you would like to share leave me a comment or send me an email, Zoomerang is all about sharing knowledge.

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